How Boulder dropped no-shows from 40%+ to nearly zero by making access to care instant
‍Thursday, January 16th
12:00 PM ET / 9:00 AM PT

No-shows are a problem everyone has — and everyone "solves" the same way.

SMS reminders. Double bookings. Maybe even guilt-tripping patients into showing up or kicking patients out of care for not attending visits.

And yet, no-shows still eat up time, stress out staff, and keep patients from getting the care they need.
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At Boulder Care, they stopped playing the same old game.

Instead of tweaking reminders, punishing patients, and overloading schedules, they asked: What if appointments weren’t the problem at all?

The result? The Pop-In Clinic: a virtual, on-demand model where patients can “pop in” for care, no appointment required.

It’s simple, it’s flexible, and it worked: No-shows dropped from 40% to nearly zero, and patient outcomes improved.

Join Pia Shivdasani, VP of Operations at Boulder Care, to learn:
- Why reminders weren’t the answer (and what was)
- How Boulder designed the Pop-In Clinic model from first principles
- What’s changed for their team, their patients, and their outcomes

If you’re tired of bandaid solutions and ready to rethink patient access, don’t miss this.

If you can't make it live, register anyway and we'll send you the recording afterwards.